Refunds and Returns

Our policy lasts for 30 days from the date of purchase and 14 days after receiving your purchase. If more than 30 days have gone by since your purchase or if more than 14 days have gone by since you received your purchase, we can’t offer you a refund or exchange.

Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods. .

Additional non-returnable items:
Gift cards
Some health and personal care items
Any item that is returned more than 14 days after you have received it.

To complete your return, please contact us by any method listed in the Contact Us section before returning your item. We require a receipt or proof of purchase. (Valid screen shots are fine.)

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
If your item is damaged on receipt, please contact us and provide a photograph of the damaged item. You may not be required to return the item to get a refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, 

Late or missing refunds (if applicable)
If you haven’t received a refund in a timely way, please contact us by email or by using the instore chat link or by using the form below.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email using the form below and we will provide instructions on how to return the item.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the original purchaser. 

Shipping

To return your product, you should mail your product to: 

The Bargain Boat, c/o K. Moore, PO 241, Pugwash, NS, Canada B0K 1L0

You will be responsible for paying for your own shipping costs for returning your item. 
Depending on where you live, the time it takes for exchanged products to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item if there is no trackable shipping.